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At Privileges, we love to help. You can check out our Frequently Asked Questions section or speak to our friendly team who can assist you quickly with any questions or queries you may have – even if it's just a quick recommendation on a suitable venue for your next outing or meal.

bundle customers

I bundled with ActewAGL and TransACT and am eligible for a free Privileges Card. Do I need to apply with Privileges or will ActewAGL organise my membership?

ActewAGL will provide Privileges with your contact details and Privileges will send you out a Privileges Card. You will still need to activate your card by calling 02 6161 1999.

I bundled but have not received a Privileges Card. When will it be sent?

If you have bundled the specified number of services with ActewAGL and TransACT, your two-year Privileges Card will be mailed to you within 30 days after commencement of your Bundle discount.

I'm a bundle customer and my card has expired. How do I get another one?

If you would like to renew your bundle contract with ActewAGL and TransACT and receive your complimentary Privileges membership, you should contact the ActewAGL/TransACT Bundling Team on 13 16 46. You may also purchase a card directly from the Privileges team on 02 6161 1999.

Last updated: Monday, 10 November 2008